We currently offer two different deliveries.

1st class with a fixed price of £4.00 this is shipped once the order is complete and can take up to two business days to be delivered.

2nd class with a fixed price of £3.50 this is shipped once the order is complete and can take five business days to be delivered. 

During our busy periods orders can take up to 5 working days to be completed plus delivery time. We will always try to have your order ready and sent to you as soon as possible.

All orders will arrive within 10 business days of ordering. If you haven’t got your order within 14 business day please contact us directly at 

We package our orders in cardboard boxes. We will always try to pack your order so your parcel will fit through the letter box. Sometimes this isn't possible.


If you have a problem with your order please contact us directly so we can discuss you the problem with you. We cannot guarantee a refund due to the products we are selling. 


We are currently offering a collection service. 

We cannot stress enough that you must wait for your confirmation email before collecting your order. 

All collections must still go through our website. There is an option at the end of check out when deciding which delivery service you want. Once you have made your order we will then send you an email to say your order is ready to collect. 

We like to have collections ready the same day, but sometimes it is not possible. if you have preferred day you want to collect your order please email us straight away with your order number so we can forfill this for you.


If you don't hear from us within two working day please get in touch. 


The Chilli Queen

Holme Upon Spalding Moor


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Mon - Fri: 8am - 4pm   ​​
Saturday: 8am - 11am